Job Title: Director of Recruiting
Location: Boston, MA
FUSE Corps is a national nonprofit that enables local government to more effectively address the most pressing challenges facing urban communities. In pursuit of this mission, FUSE runs an executive-level fellowship program in civic innovation that is focused on accelerating cross-sector collaboration and community-based problem-solving. FUSE partners with city leaders to identify key strategic challenges and then recruits entrepreneurial professionals who spend a year working in local government to address those challenges. Typically FUSE Fellows have on average 15-20 years of professional experience and are uniquely qualified for their individual projects as well as the program as a whole. FUSE fellows are uniquely positioned to achieve transformative impact across issues areas such as education, health, social services, economic development, public safety, and the environment.
The Director of Recruiting position is a high-impact opportunity for a systems thinker with a strong operations background to use their business acumen to have a unique and lasting impact on the communities served by FUSE. As the Director for Recruiting, reporting to the Vice President of Programs, you will lead the recruiting team and build efficient and effective processes and systems for high-volume executive hiring.
Historically, to place 40 fellows in a cohort, the recruiting team mounts a major operation over the course of just a few months. Through approximately 500 initial phone interviews and another 250 follow-up video conference interviews, 125 finalists (three finalists per project) are selected to interview with 40+ host government agency leaders to select the individuals who will serve as fellows. As FUSE moves to two cohorts a year, we are in the process of building our capabilities to do this sustainably and at scale. This shift requires FUSE to build its capability to conduct surge staffing operations for fellowship placements twice a year and fill 80 positions annually by 2020. To facilitate a high-quality recruitment process and candidate experience, you will hone operational systems to ensure a sustainable and scalable operational cadence and business rhythm. Over the course of just several months each year, FUSE historically attracts over 1,000 applications across a wide range of unique positions.
- Serve as a leader for the organization. You will need to maintain familiarity with organizational opportunities, challenges, and goals so that you can represent the needs of the organization to the recruiting team and represent the needs of the recruiting team to the organization. Developing strong relationships with government partners, FUSE Fellows, and FUSE alums will also be important to ensuring smooth recruiting processes and scaling of this function. Ensuring clear lines of communication, strong comradery and esprit de corps are also important elements of being a leader at FUSE. You will also play a key role in facilitating cross-team collaboration. This will involve building productive and positive relationships across the organization at all levels in order to collaboratively engage other teams to improve business models, organizational design, and decision clarity. In particular, you will work closely with the partnerships team to ensure adequate involvement of the recruiting team in project scoping, and smooth relationship handoffs between the two teams. With the impact communications team, you will collaborate closely on strategic marketing and storytelling that support fellow recruitment.
- Manage and build the recruiting team. In your role, you will oversee the recruiting team, ensuring team’s personal and professional development and helping the team achieve its highest potential through team building and staff reviews to support continued development. The recruiting team is comprised of an Associate Director for Recruiting, with whom you will partner closely with on talent acquisition; a Recruiting Manager who directly engages prospective candidates; a Recruiting Associate who supports all administrative and logistical aspects of the recruiting function; FUSE Alumni on contract who conduct video interviews with candidates; and seasonal contractors to meet surge demands. You will also have the opportunity to continue to explore ways of building out the team through non-full-time hire teams such as contractors, temps, and strategic partnerships.
- Communicate effectively with stakeholders and strategic partners. As Director of Recruiting, you will be responsible for engaging with a wide variety of stakeholders in building a robust recruiting function and executing an efficient recruiting process. You will establish strategic partnerships with organizations that may be good sources of candidates; technology partners like LinkedIn; and others you and the team identify as beneficial to building FUSE recruiting capacity. You will also engage potential candidates by facilitating informational webinar and other public-facing outreach strategies. During the recruiting season, if an unforeseen challenge arises, or is escalated to you, it will be necessary to work directly with the government partner to arrive at workable solutions.
- Develop and deliver on strategy and operational plans. You will lead the recruiting team in developing a strategy to scale the function in a way that allows the recruiting team to achieve its goals for each cohort cycle. Recruitment goals include: (1) sufficient number of qualified applicants for each role in all geographies in which we work (2) all candidates have a positive experience and are communicated with in a timely fashion (3) host agencies are satisfied with the talent 4) cohort is diverse in terms of race, background, years of experience, sectors, gender, sexual orientation and (5) and, ensuring team is executing on goals in a sustainable and deliberative manner. This will include implementing feedback loops and business process improvements; guiding day-to-day operations in pursuit of goals and objectives. As needed, you will jump in to support the team with candidate outreach, screening, interviews, closing candidates and other activities.
- Facilitate Data-Driven Decision Making. As the Director of Recruiting, you will be responsible for having a real-time understanding of all aspects of the fellowship recruiting process and communicating statuses and challenges effectively to the FUSE executive team. This will involve developing status reports, dashboards, and reports that help maintain a timely and accurate analysis of all aspects of recruiting. Through data-driven analysis of the recruiting season, you
- Oversee the improvement of systems to meet recruiting needs. Increasing the efficiency of FUSE’s recruiting function will require investments in both technology and process improvements. You will lead the recruiting team’s efforts to evaluate, select, and adopt a new applicant tracking system; improve the system for managing alum contract support throughout the recruiting process; streamline the due diligence process for candidates advancing in the recruiting process; as well as other systems improvements you and the recruiting team identify as necessary.
- Passion for FUSE’s mission and demonstrated commitment to related issue areas such as civic innovation, urban renewal, cross-sector collaboration, entrepreneurship, and/or leadership development.
- Experience and comfort working in fast-paced environment.
- Experience with recruiting, applicant tracking systems, surge staffing, executive search strongly preferred.
- 8-15 years of executive level experience managing fast-paced recruitment; managing complex projects involving many people and processes; and/or designing and implementing processes and systems for operations that regularly experience surges in workflow volume and complexity.
Outstanding organizational and project management skills with strong attention to detail and ability to follow up and follow through to meet aggressive deadlines. Ability to plan, manage, and track projects, and to communicate about them with multiple stakeholders.
Strong analytical skills with the ability to clearly convey complex topics to multiple audiences through various presentation formats.
Outstanding interpersonal skills, emotional intelligence, and ability to develop deep relationships with a diverse array of internal and external stakeholders.
Ability to work on a small, bicoastal team and within a resource-constrained environment, always maintaining a focus on the organization’s needs and strategic priorities.
- MBA or other advanced degree preferred.
- Salesforce experience preferred.
Please submit your resume and a thoughtful cover letter to firstname.lastname@example.org.
FUSE Corps is an equal opportunity employer with a core value of incorporating diverse perspectives into our work at every level. We strongly encourage candidates from all backgrounds to apply for this position.