Location: Boston, MA or San Francisco, CA
FUSE Corps is a national nonprofit that partners with local governments to help urban communities thrive. With offices in Boston and San Francisco, we work with cities and counties throughout the country on issues such as economic and workforce development, income inequality, housing, healthcare, justice reform, public safety, climate resilience, education, transportation, and infrastructure.
Our approach is based on an executive fellowship program designed to provide local government with the additional leadership capacity to accelerate civic innovation and cross-sector collaboration. We closely collaborate with government partners to design yearlong projects that have clear and ambitious deliverables. We then conduct a national executive search for each unique position in order to recruit experienced professionals with the potential to achieve transformational impact in those roles. During the fellowship year, FUSE helps fellows drive impact through in-person and virtual programming and project support. FUSE Executive Fellows help governments to better serve communities by helping to craft public policy, roll out new initiatives, and improve existing services. FUSE also engages in publishing, storytelling, and knowledge sharing efforts in order to help inspire a much broader community of civic leaders.
Since the organization was founded eight years ago, FUSE has placed more than 150 Executive Fellows in 20 cities and counties, including Seattle, San Francisco, Oakland, San José, Long Beach, Los Angeles, Denver, New Orleans, Indianapolis, Minneapolis, Cleveland, Pittsburgh, Philadelphia, and Washington D.C. The average FUSE Executive Fellow has a graduate degree and 20 years of professional experience, often at the senior levels of Fortune 500 companies, and they are dedicated to making a permanent shift toward an impact-oriented career. After their fellowship year, more than 50% of alumni have continued to work in civic leadership, and 90% of our partner government agencies have returned each year with requests to host additional fellows.
If you are passionate about empowering others to be change agents and committed to improving urban communities, this is an incredible opportunity to work with both dynamic fellows and government leaders to support them in accelerating systems-level change. Reporting to the Director of Fellowships, you will play a lead role in managing the FUSE Executive Fellowship’s learning and capacity building programming for fellows and government partners. Presently, there are multiple cohorts of fellows in the field, with some in their first and others in their second year of service as a FUSE Executive Fellow. At any given time, FUSE has approximately 40-60 fellows in the field working with approximately 80-120 government officials in partner agencies.
1. Manage the design and delivery of FUSE workshops and in-person convenings for fellows and government partners.
FUSE delivers carefully curated programming to support fellows’ transition into local government and navigate the challenges and opportunities of the fellowship year. Similarly, it supports government partners to maximize the talents and dedicated focus of their FUSE Executive Fellow. Working closely with the Director of Fellowships, the Program Manager is responsible for: organizing an in-person multi-day orientation and mid-year retreat for fellows and a virtual closing workshop; implementing programming for government agencies to support the onboarding of fellows and maximize their engagement with FUSE; and collaborating with strategic partners and FUSE staff to deliver innovation labs for fellows and their government partners. In the design and delivery of these workshops and convenings, the Program Manager, collaborating with FUSE staff, will spearhead the development of agendas, facilitation guides, session content, speaker prep, and continuous learning and improvement.
2. Coordinate professional development opportunities for fellows and government partners to accelerate their impact and effectiveness.
Through the course of over 150 fellowships, FUSE has identified certain types of learning opportunities that helps fellows and government partners accelerate system-levels change. The Program Manager is responsible for overseeing and effectively deploying these opportunities which range from one-on-one executive coaching for fellows to a webinar-based learning series with guest experts, alums, and peers. Topics are delivered to support the arch of the fellowship year and include: race and equity, human centered design, change management, leveraging your strengths, and more. FUSE is also seeking to expand its virtual programming for government partners, which in the past has included peer-to-peer sessions to share best practices or to hear from leaders in specific fields. The Program Manager, in partnership with the Director of Fellowships, will work closely with executive coaches, guest speakers, and government partners to deliver these professional development opportunities. This will include developing curricula and participant engagement approaches and adapting methodologies and content to FUSE context.
3. Manage strategic initiatives and pilot projects.
FUSE will often pilot new fellowship programming in order to learn how to more effectively support fellows and government partners with systems-level change. In the past, this has included a Justice and Unity Initiative to provide tools and support to address racial equity; and, currently, an Opportunity Zones Initiative aimed at accelerating inclusive economic development. The Program Manager will provide input to the Director of Fellowships on the design of these types of initiatives and then manage on-going partnerships, programming, and integration of learnings into regular programming.
4. Develop and deploy knowledge management system.
FUSE has built an extensive repository of readings, tools, and other resources for fellows that are currently shared through newsletters and Drobox. The Program Manager will lead efforts to increase the accessibility of these resources and integrate new materials and tools as appropriate. This may include creating, collecting and maintaining templates, training procedure materials, guides, etc. The Program Manager will also work closely with other FUSE teams to systematically tap fellows’ expertise and the lessons learned emerging from fellowships and convert them into stories, blogs, and tools that other fellows and government partners can utilize.
5. Ensure effective project management and cross-team collaboration.
The Program Manager is responsible for end-to-end project management of all programming for the FUSE fellowship. This includes overseeing both the content development and execution of logistics involved with programming and convenings (in person and virtual). The Program Manager will also lead the design and implementation evaluation systems to create feedback systems that enable the program to flexibly adapt to the unique needs of different fellow cohorts and scale appropriately.
- Minimum of 7 years of progressive responsibility managing complex programs with multiple workstreams and diverse stakeholders, partners, and vendors.
- Experience designing engaging workshops and learning opportunities for executive-level professionals.
- Proven track record of exceptional project management and positive, “roll-up your sleeves and make-things-happen” mentality.
- Outstanding interpersonal skills, emotional intelligence, reliability and customer-service orientation.
- Superior analytical, written and verbal communication skills with the ability to clearly convey complex topics to multiple audiences through various presentation formats.
- Proven ability to evaluate the effectives of different types of programming and make on-going improvements.
- Passion for FUSE’s mission to enable local governments to more effectively address the most pressing challenges facing urban communities.
- Willingness to travel up to 25% of the time.
Please apply through the link below.
FUSE Corps is an equal opportunity employer with a core value of incorporating diverse perspectives into our work at every level. We strongly encourage candidates from all backgrounds to apply for this position.