Attracting and Retaining Talent to Drive Government Innovation

With an estimated 470,000 residents, Long Beach is the seventh largest city in California and one of the most ethnically diverse cities in the United States. The city is the second largest employer in Long Beach, a number that swells from 3,900 regular employees across 22 departments to 6,500 during the summer tourism months. Most of the city’s personnel are represented by nine different labor organizations, and it is committed to employing a diverse staff and fostering positive alliances between labor and management to improve employee engagement and morale. The City of Long Beach seeks to improve the efficiency of its hiring and onboarding process to ensure it can find and retain great talent and seamlessly navigate applicants through the hiring and onboarding process.

FUSE Fellow Sofia Style will help facilitate this culture change by redesigning the city’s hiring process into one that’s efficient and adaptive to the changing personnel needs of the city. Her work will help the department identify areas of improvement in the hiring and recruitment processes and outline a uniform process for onboarding new hires and other HR norms.