Leveraging Technology for Efficient Government Service Delivery

As Oakland’s Information Technology Department (ITD) works to provide consistent and reliable services across city departments, it has its eye on the future, with plans to develop strategic enterprise-wide solutions to issues.

To help ITD shift to this perspective, FUSE executive fellow Jana Good is developing an overarching, citywide technology strategy. Such an approach to IT should also allow Oakland to reduce duplication of services, leverage cost-savings, and better integrate data.