Optimizing Laboratory Effectiveness And Efficiency

With its integrated system of 19 health centers, four hospitals, 670,000 unique patients and 20,000 staff members, the Los Angeles County Department of Health Services (DHS) is the second largest municipal healthcare system in the nation. FUSE Fellow Mala Nanda spearheaded an effort to help DHS integrate its laboratory services and increase the efficiency of the lab system to ensure the highest quality of patient care throughout the network.

Through her fellowship, Mala implemented an enterprise-first approach to evaluate clinical test operations and collaborated with clinical lab leadership to standardize and re-think various operations that had previously been outsourced, resulting in more than $500,000 of savings.

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