Promoting Data Analytics to Improve Crucial Services
Los Angeles County operates 34 agencies that serve a population of more than 10 million. These agencies address significant, overlapping challenges, such as justice reform, homelessness, and healthcare integration. While data management and coordination are increasingly crucial to successful operations, individual agencies often lack the capability to deploy data effectively and efficiently. The L.A. County Chief Information Office (CIO) has collected aggregated data, and must implement a countywide information- and data-management system. To empower service coordination and data-driven decision-making across county agencies, the CIO also must increase awareness among agencies of its services, which include consulting and data expertise. Additionally, the agency needs to develop a sustainable business model and a communications strategy.
To achieve its goals, the CIO is partnering with FUSE executive fellow Frances Arricale, who is helping unite the CIO staff around a defined mission, creating and launching a brand marketing campaign, and developing and implementing a sustainable, long-term business and communications plan. By providing enhanced data capabilities to county agencies, the CIO is helping them better serve the needs of residents.