Using Data and Tech to Create a Safe City

San Jose’s Smart City Vision includes leveraging technology to improve public safety and expand service provisions. Safety management falls under the purview of the Police Department, Fire Department, and Office of Emergency Management, which currently vary in their use of technology and data-driven decision-making. The three departments recognize the opportunity that technology presents in addressing the existing gap in communications among departments and strengthening their ability to respond collectively to and plan for emergency situations. A unified approach would facilitate collaboration among departments, and bolster an individual department’s ability to fulfill its core functions.

To support this work, FUSE executive fellow Russell Rogers is developing a “Safe City” roadmap. Russell is also implementing pilot initiatives, helping the city attain its goal of becoming one of the safest big cities in America.